Department of Technology

 

Department of Technology

We improve government services, enhancing the lives of the City’s residents, businesses, and visitors through smart, responsive use of technology.

City and County of San Francisco city seal

Strategic Plan Highlights

Strengthen Shared Service Delivery
  • A Diverse, Equitable and Inclusive City
  • Excellent City Services

Strengthen Shared Service Delivery

  • Maximize services through strong management, effective delivery, transparent reporting, and integration of customer feedback.
  • Continually improve the management of multi-million-dollar technology projects through tighter oversight of scope, schedule, and budget.

 

Invest in Infrastructure & Communications
  • Residents and families that thrive
  • Clean, Safe and Livable Communities
  • A Diverse, Equitable and Inclusive City
  • Excellent City Services
  • A City and Region Prepared for the Future

Invest in Infrastructure & Communications

  • Invest in infrastructure, network, and data storage to meet current and future City needs.
  • Improve response times of emergency services by implementing a first responder radio network.
  • Enhance the City’s ability to provide services online.

 

Enhance Cybersecurity Efforts
  • Residents and families that thrive
  • Excellent City Services
  • A City and Region Prepared for the Future

Enhance Cybersecurity Efforts

  • Integrate cybersecurity tools to secure networks and data, and remain vigilant against cyber threats.
  • Increase security by initiating an Identity and Access Management platform, which will capture, record, and manage user identities.

 

Increase Organizational Performance
  • Excellent City Services
  • A City and Region Prepared for the Future

Increase Organizational Performance

  • Increase organizational performance by using qualitative and quantitative data to improve business practices.